Otter.ai

What is Otter.ai?

Otter.ai is an AI meeting transcription and notes platform made by Otter Technologies that automatically records, transcribes, and summarizes meetings across multiple video conferencing tools. The service captures full conversation transcripts with speaker identification, generates instant summaries highlighting decisions and action items, and creates a searchable knowledge base of meeting content accessible across desktop and mobile devices.

The platform operates on a freemium model with free and paid tiers. Free users receive basic transcription and note-taking features, while paid plans unlock advanced capabilities including AI Chat functionality that lets users query their meeting history, automated CRM synchronization, and agent features for specialized workflows. Enterprise plans include enhanced security, governance controls, and compliance features. Users report saving approximately four hours weekly through automated transcription and summarization workflows. Otter integrates with Zoom, Microsoft Teams, Google Meet, Slack, Salesforce, Google Workspace, Dropbox, and other productivity tools, automatically syncing meeting data to connected applications.

The platform serves multiple use cases including sales teams using automatic call notes and CRM integration, educators capturing lecture transcripts and study materials, media professionals creating interview transcripts and content drafts, and recruiting teams with structured candidate insights. Specialized agent features automate lead qualification, schedule demos, and conduct 24/7 sales conversations. Users can join meetings automatically via Otter's bot, record directly from desktop without adding a bot to the call, or manually upload audio and video files for transcription. The service supports real-time transcription in multiple languages with live speaker recognition.

Otter offers desktop applications for Mac and Windows, mobile apps for iOS and Android, and a Chrome extension for browser-b