Fathom

What is Fathom?

Fathom is an AI meeting recorder and summarizer made by Fathom AI that automatically captures, transcribes, and summarizes video calls across platforms like Zoom, Google Meet, and Microsoft Teams. The tool operates on a freemium model, offering free forever access to core features while premium tiers unlock advanced functionality for teams and enterprises. Used by over 300,000 companies, it eliminates manual note-taking by generating summaries, action items, and searchable transcripts instantly after meetings conclude.

The platform offers both bot-based and bot-free capture modes, allowing users to choose how meeting data is collected. Fathom integrates with major workflow tools including Slack, Salesforce, HubSpot, Asana, Notion, and Gmail, automatically syncing meeting notes and action items without manual intervention. It supports ChatGPT and Claude integrations, enabling users to query meeting content through those interfaces. The tool provides "Ask Fathom" functionality—a search and retrieval system for past conversations—allowing teams to surface insights across multiple meetings and spot patterns in customer interactions. Fathom generates AI Scorecards that provide real-time coaching moments and performance metrics, particularly useful for sales and success teams. The platform is SOC 2 Type II, GDPR, and HIPAA compliant, addressing enterprise security requirements.

Users report 95% satisfaction with staying fully present during meetings, and teams average 6+ hours saved per member weekly on follow-up work. The tool delivers transcripts with stated accuracy and provides customizable summaries tailored to specific team workflows and priorities. Fathom serves distinct use cases: sales teams use it to track engagement and update CRMs hands-free; marketing teams harvest customer sentiment and feedback for campaign planning; operations teams consolidate action items and decisions across conversations. The freemium pricing model makes it accessible to in