helpscout.com

Help Scout

Email-driven customer support. Friendlier, lighter alternative to Zendesk for small teams.

Nearby in the tree

Ticketing and helpdesk for SMB. Cheaper alternative to Zendesk with solid core features.

Ecommerce helpdesk. Customer support tuned for Shopify with deep order context in every conversation.

Live chat support platform. Long-running standard for embedded site chat with strong agent UX.

Chatbot and live chat for small business. AI agent built in for first-line support automation.

Enterprise customer support platform. The most-deployed helpdesk; deep integrations and AI agent options.

Large-scale rank tracker. Pure-play tracking tool used by SEO agencies for client reporting.

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